Privacy Policy
Effective Date: June 1, 2026
1. Information We Collect
Eagle Ridge Freight, LLC collects your name, company name, email address, phone number, and details about your freight and shipment requirements (such as pickup and delivery locations, commodity, weight, dimensions, equipment needs, and timing) when you submit forms on our website. We also gather browsing data through cookies and analytics tools.
2. How We Use Your Information
We use your information to respond to your inquiries, process freight quote requests, coordinate shipments with authorized carrier partners, send status and order updates, and communicate service information and promotions. We also use information to improve the quality of our website and services.
3. Communications
By providing a phone number through our website forms, you consent to receive calls and text messages from Eagle Ridge Freight, LLC. These messages may use automated dialing systems, prerecorded messages, or AI-generated voice technology. Standard message and data rates may apply. You may opt out at any time by replying STOP.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with trusted service providers and authorized carrier partners as needed to coordinate and complete your freight, and these parties are bound by confidentiality obligations.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at dispatch@eagleridgefreight.com or 336-773-9514.
7. Changes to This Policy
Eagle Ridge Freight, LLC reserves the right to update this policy at any time. Changes will be posted on this page with a new effective date.
8. Contact Us
Eagle Ridge Freight, LLC · 170 Holly Springs Rd. · Mount Airy, NC 27030 · Email: dispatch@eagleridgefreight.com · Phone: 336-773-9514